Downtown location

Dial the phone number next to the option that best describes your health plan. We'll connect you with the right team member to help.

Employer Health Insurance
888-989-8842
ACA Marketplace
866-859-3822
Medicare Advantage
866-508-7140
Medicaid / Healthy Blue
833-388-1407
I'm not a member yet!
816-395-2222
Downtown
2301 Main Street
Kansas City, MO 64108

Lobby Hours:
Monday through Friday
8:00 a.m. - 5:00 p.m. (Customer Service)
9:00 a.m. - 4:00 p.m. (Sales)
Saturday and Sunday closed

VIEW LOCATION

To contact Customer Service or the foreign language line service, please call the number listed on your member ID card.

General and Product Inquiries

Blue Cross and Blue Shield of Kansas City

One Pershing Square
2301 Main
Kansas City, MO 64108

Sales Department

Monday through Friday 8:00 a.m. - 6 p.m.

816-395-BLUE (2583)

Statewide Toll-Free

800-875-3596

Federal Employee Program Inquiries

Monday through Friday 8:00 a.m. - 5:00 p.m.

Members 816-395-2500

Providers 816-395-3678

Toll Free 800-221-2362